For a reservation to become firm and final, the customer will pay a deposit of 50%. The balance can be paid and received prior to arrival. It is actually quite common tha the balance be acquitted on the ground.
When you set up on your bill, you can pay in euros or dirhams, in cash or by credit card. The exchange rate depends on the foreign exchange market.
In case of cancellation of a room, the cancellation fee amounts to a portion of the total amount of reservation. Specifically :
- More than 28 days before arrival : 20%
- From 14 days to 28 days before arrival : 50%
- From 13 days to 8 days before arrival : 75%
- Less than 8 days before arrival : 100%
In the case of cancellation of a reservation of an exclusive riad, cancellation fee are more restrictive. Specifically :
- More than 55 days before arrival : 20%
- From 55 days to 28 days before arrival : 50%
- From 28 days to 14 jdays before arrival : 75%
- Less than 14 days before arrival : 100%
Reservations are secured by a borrowing visa